Understand Our Legal Position and Your Rights
doubledown23 operates where state law permits online gaming and sports wagering. Your eligibility is determined by your location at the time you access the platform — not your billing address or the address on file with PayPal or Venmo. If you access via Play+ prepaid, the
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same state-residency check applies. We do not accept accounts from ineligible states, and we run location verification each session to stay consistent with that requirement. Our terms of use, privacy policy, and payment policy are governed under applicable US law. Any dispute arising from your account
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use is subject to binding arbitration under those same terms — we outline the process clearly in the full agreement so you know what to expect before a dispute ever comes up. We retain account data for the period required by law, which varies by state.
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You can request a copy of the data we hold, ask us to correct inaccurate information, or submit a deletion request for data we are not legally required to keep. All three of those requests go through our support channel. By creating an account and funding
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it through PayPal, Venmo, or Play+, you confirm you have read and accepted the full terms. Ignorance of a specific clause is not a basis for reversing account decisions, so we encourage you to read the complete agreement before your first deposit.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.